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Recent blog posts

Three Web-Site Stages You Must Know

Posted by on in Product tips

Did you want to know how to save yourself time, money and efforts that you put into researching, developing, testing, maintaining, updating, upgrading and troubleshooting your Joomla!/MaQma Helpdesk live web-site?

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If your MaQma Helpdesk support agents receive phone calls with either pre-sales enquires, or regarding some other, may be technical issues, then they can easily, while on the phone, create for those callers support tickets and user accounts.

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Know Your MaQma Helpdesk Tickets

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Tickets are at the very core of your "MaQma Helpdesk", and below are its tickets basics you need to know.

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Know Your MaQma Helpdesk End Users

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Know and differentiate your "MaQma Helpdesk" user types from the get go and configuring and administering it will become a breath of air for you.

Tagged in: end users helpdesk
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How to Manually Translate Your MaQma Helpdesk

Posted by on in Product tips

Translating "MaQma Helpdesk" is not partucularly hard but neither it is as straightforward as translating Joomla itself.

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