• slide-helpdesk

Three Web-Site Stages You Must Know

Did you want to know how to save yourself time, money and efforts that you put into researching, developing, testing, maintaining, updating, upgrading and troubleshooting your Joomla!/MaQma Helpdesk live web-site?

How to Create Ticket for Your Telephone Caller

If your MaQma Helpdesk support agents receive phone calls with either pre-sales enquires, or regarding some other, may be technical issues, then they can easily, while on the phone, create for those callers support tickets and user accounts.

Know Your MaQma Helpdesk Tickets

Tickets are at the very core of your "MaQma Helpdesk", and below are its tickets basics you need to know.

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